Q: How do electric vehicles work?
A: Electric vehicles use rechargeable batteries to power an electric motor instead of gasoline fuelling a traditional internal combustion engine.

Q: Why should I consider an electric vehicle over a traditional gasoline car?
A: Electric vehicles are more environmentally friendly, produce zero emissions, and are cheaper to operate and maintain than traditional gasoline vehicles. You'll save money on fuel costs and maintenance, and you'll be doing your part to reduce your carbon footprint.

Q: Are electric vehicles safe?
A: Electric vehicles are designed and tested to meet safety standards, just like traditional gasoline vehicles. They have the same safety features, including airbags, anti-lock brakes, and stability control.

Q: Are electric vehicles reliable?
A: Electric vehicles are generally reliable and require less maintenance than traditional gasoline vehicles. They have fewer moving parts, which means there is less wear and tear on the vehicle.

Q: How many charging stations are there in Ontario? How will I know how easy they are to find?
A: There are over 1,700 charging stations with over 5,000 charging ports across Ontario, with various online services (e.g. Electrify Canada) available to help you locate your nearest charger. As people continue to embrace this new technology, the number of charging stations continues to grow.

Q: How much does it cost to maintain an electric vehicle?
A: Electric vehicles are cheaper to maintain than traditional gasoline vehicles. EVs do not require oil changes and have fewer parts that need to be replaced, which means you'll save money on maintenance costs over the lifetime of the vehicle.

Q: How do electric vehicles compare to gasoline vehicles in terms of performance?
A: Electric vehicles provide instant torque, which means they can accelerate quickly and smoothly. Plus, they're generally quieter and more comfortable to drive than traditional gasoline vehicles. Many electric vehicles also have advanced features, such as regenerative braking, that can help improve performance and efficiency.

Q: Can I charge an electric vehicle at home?
A: Yes, you can charge an electric vehicle at home using a Level 1 or Level 2 charger. A Level 1 charger can be plugged into a standard electrical outlet, while a Level 2 charger requires a 240-volt outlet. Just like your phone, you can easily charge your EV overnight while you're sleeping and wake up to a fully charged vehicle.

Q: What is the lifespan of an electric vehicle battery?
A: The lifespan of an electric vehicle battery depends on the make and model of the vehicle and the battery technology. Most EV batteries are designed to last for at least 160,000 km, and some can last up to 450,000 km or more.

Q: How do electric vehicles perform in Ontario's climate?
A: Electric vehicles are designed to operate in a range of climates, including Ontario's cold winters. Modern electric vehicles have advanced heating systems that minimize the impact on driving range. Additionally, electric vehicles do not require a warm-up period like traditional gasoline vehicles, meaning that they can be driven immediately in cold weather.

Q: What incentives are available for purchasing an electric vehicle in Ontario?
A: There are several incentives available for purchasing an electric vehicle in Ontario, including a rebate of up to $5,000 from the federal government*. Additionally, some local utilities offer incentives for EV owners, such as reduced electricity rates for charging during off-peak hours.

*Accurate at time of publication. Subject to change without prior notice. Please contact us directly to obtain the most up-to-date information.

Electric Vehicles FAQs

Electric Vehicle Charger Installation FAQs

Q: Do I need a Level 2 charger at all, or can I use the Level 1 plug-in that comes with my vehicle?
A: If you charge your car more than twice per week, we highly recommend a Level 2 charger. This allows you to take advantage of more favourable pricing during overnight charge times and also increases convenience.

Q: What is the difference between Level 1, Level 2, and Level 3 charging?
A: Level 1 charging uses 120v to charge the vehicle in approximately 24 hours. Level 2 charging utilizes 240v and charges the vehicle in 4–6 hours. Level 3 charging, also known as DC fast charging, is usually found in public centres or dedicated charging locations, with charge speeds from 15 to 30 minutes.

Q: What is the average cost of installation?
A: On average, installation costs will be between $1,400 and $3,000, depending on the location of your panel, cabling, and other requirements. Please ask us for a free consultation to determine your exact needs so we can provide an accurate quote!

Q: Are financing options available?
A: Yes, zero-interest financing options are available through RocketEV's partners.

Q: How long does it take to obtain a quote, and potentially an installation?
A: Quotes are provided within 48 hours of receiving a request, and installations can be done within one week of quote acceptance.

Q: Will I have to upgrade my panel?
A: This depends on your existing service connection. If an upgrade is necessary, the two most common options are (1) 200 amp panel upgrade or (2) energy management system.

Q: What is an energy management system? What are the benefits vs. a panel upgrade?
A: An Energy Management System captures real-time readings of a home's energy use and ensures that the electrical panel stays within its capable limits. The most significant benefit is cost, typically $1,000-$2,000 less than a traditional panel upgrade.

Q: When should I have my charger installed?
A: We recommend having the charger installed prior to taking delivery of your vehicle. This provides the installation team with the opportunity to schedule the work in a timely manner and prepares your residence for vehicle arrival.

Q: What are things I should look out for when choosing a charger installer?
A: RocketEV is a preferred installer. As such, we are ESA (Electrical Safety Authority) certified and specialize in the installation of EV charging and safe wiring practices.

Q: How long does the installation usually take to complete?
A: Most installations are completed within 2–3 hours, depending on the complexity of the home.

Q: Will I receive an Electrical Safety Authority (ESA) Certificate after installation?
A: Yes, all our work must be authorized and verified by ESA.

Q: Can I have a charger installed at my cottage?
A: Yes, we have a nationwide team of installers that can complete most installations anywhere in Canada.

Q: I live in a condominium. What are my options?
A: Installations in condominiums are not as simple, as they require thorough planning and approval from your condo board. Are there already existing charging stations in your condo complex, and does your condo board have an EV readiness plan? In their plan, ask your Board to consider metering and whether there is a specific charger required to be used throughout the complex. Other factors to consider are whether there is a distribution panel already installed for EV chargers. We would be happy to provide a quote and help once you have these items in place.

*Accurate at time of publication. Subject to change without prior notice. Please contact us directly to obtain the most up-to-date information.

If you have any further inquiries about home charger installations, please visit RocketEV

Electric Vehicle FAQ: How to get the Best Range from your EV

Electric Vehicle FAQ: Are EVs Reliable in Canadian Winters?

Electric Vehicle FAQ: Home Charger Installation

Electric Vehicle FAQ: Estimated Fuel Savings with EVs

Electric Vehicle FAQ: How to charge your EV

Electric Vehicle FAQ: What is Electric Range?

Electric Vehicles Video FAQs